Customer Service Advisor Job Opening in Crawley - Direct Line Group Recruitment 2018

UKJobsDB,com - Today’s job recruitment is very competitive, that is why you need to work wisely and it is not a hard thing to do. UKJobsDB,com will give you opportunity to do it so you would be able to make the right decision in better strategy to get quick and better result. That way you will get better prospect and safer live in the future. Direct Line Group is one of the companies that you can trust to give you and your family suitable and better live in the future. Joining this company will make you able to reach your goal easier and make your dream come true.

To make the company vision and mission comes true; Direct Line Group is open for new position as Customer Service Advisor in Crawley start from March 2018. Everyone who’s interested in filling this vacant, please participate in this Customer Service Advisor March 2018 recruitment in Crawley. It is advised for all participants to prepare all necessary requirements for this job recruitment procedure, as the process will need you to give suitable specification that the company wants for this position. If you feel that you are the one that can fill the specification, you can try to read further information on Customer Service Advisor March 2018 in Crawley below.

This is a full time role - 40 hours per week
Job Purpose
The Customer Services Advisor is a pivotal role in our team. You will be the first point of customer contact for the DLG Auto Services liaising with the customer and the respective Claims and internal functions as appropriate to our own high standards.
This will include
The delivery of high levels of customer contact and communications throughout the vehicle repairs.
Constant delivery of Service Level Agreements, ensuring customers are contacted regarding repairs and non related damage.
Identifying, owning and managing the risks involved in running our business appropriate to role, in line with the Direct Line Group risk framework'.
Achieving, maintaining and embedding all “best practice” and “lean activities” as dictated by business strategy.
Accountability for individual performance and contributing to site performance.
You would have previous experience in a similar role:
Experience and knowledge of excellent customer service delivery.
Ability to prioritise workloads to ensure you achieve targets in a timely manner.
Career benefits and rewards
Rewarding you is really important to us, as well as offering a competitive salary and generous holiday entitlement; you can take advantage of a wide range of benefits. The best part is you can pick and choose the benefits to suit your own lifestyle, but also pass on some of the savings to family and friends. Here are just a few we have on offer:
A competitive salary, benchmarked against our competitors, which will grow as you do.
Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!
Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
Attractive holiday entitlement
50% off our Home, Motor and Pet insurance
Free Travel insurance
Free Green Flag breakdown cover
Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance
Retail card, with discounts at big name retailers
My Discounts - a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant high street brands, travel, tickets, gym memberships and much more.
Who we are
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

As one of the leading company in United Kingdom, Direct Line Group opens a variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Direct Line Group also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to learn new skills and knowledge through the company program.

If you are interested and qualified to follow the job recruitment, you have to prepare yourself and send your application letter immediately. Only candidates who meet the criteria for Customer Service Advisor in Crawley, Crawley who will be called to attend interview. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Crawley region from any other company. You can also try to find other job recruitment information for Customer Service Advisor di Crawley below.

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